Managerial Career Center

GENERAL MANAGER
SONNY'S/ACGBBQ, LLC
SOUTH MOBILE, AL

Department:  Operations
Reports To:  Area Director
FLSA Status:  Exempt

General Purpose
To provide every guest the warmest and most memorable Sonnys experiences through managing the people that make it happen.

Essential Duties (may include, but not limited to:

• Our managers Execute annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for assigned unit as defined by the current Standard Operating Procedures (SOP) and current operations plan. They also focus on ensuring that our guests get that one of a kind experience that they have come to know and expect at each and every Sonnys location. More specifically General Managers:
  • Lead the process to hire, train and develop, schedule, and evaluate managers and hourly team members in his/her store.
  • Ensure that our restaurants have a professional, welcoming and engaging atmosphere for both guests and team members.
  • Be the point person to address the individual needs and concerns of our managers and team members.
  • Provide clear benchmarks and expectations to hourly team members and managers so that each shift runs smoothly.
  • Oversee and ensure all manager and hourly team members performance is meeting company expectations through constant leadership, follow-up, and communication.
  • Implement progressive discipline process to address performance opportunities.
  • Respond to immediate store needs.
  • Ensure every guest receives exceptional service and a memorable experience.
  • Execute all operations policies, procedures, and programs within the store.
  • Report information to Area Director through plans of action, AORs, goals, etc.
  • Work consistently to ensure all the high priorities identified for his/her store are aligned and consistently focused on.

Qualification Requirements:

• You are passionate about BBQ and love working with people.
• You surround yourself with the best people through team-building know-how!
• You love having a good time, doing the coolest stuff, and making sure those around you have fun too.
• Youre a hard worker who is honest and, well, just plain chooses to do the right thing...always.
• You know how to take charge of a situation and get people to follow your lead.
• You get people the information that they need, when they need it.
• You are a glass-half-full, silver-linings kind of person...this means you have a positive attitude..nice!
• You are full of smiles, and you love to keep people chuckling!
• You are naturally competitive; winning something really makes your day.
• When things go wrong you are the one who makes it right with your quick decisions and problem solving abilities.
• Not only are you so good at multi-tasking that you mark things off your to-do list three at a time, but you dont miss the little details as you go.
• People naturally look up to you, and you dont take that lightly, you love leading people! You do it with finesse!
• You always maintain a professional image and appearance, because you know that you are a dynamic role model! You are always on stage, and your performance depends on you looking like a million bucks!
• You keep your cool when things really start to hit the fan.
• You can be here (or company-held events) when we need you; in other words, you have and can maintain a flexible schedule.
• You can attend and successfully complete any ongoing training or certification programs required by the company, federally, or by the state as it relates to this position. OK, they cant all be fun.

Required Skills and Experience

• At least five years related experience and/or training in the restaurant industry.
• Excellent communication and interpersonal skills.
• Strong time management skills.
• Solid reading, writing, and mathematical skills.
• Proven business knowledge, leadership, and success as a General Manager in the restaurant industry is a necessity for this role.
• String computer skills are needed, including experience with Microsoft Office programs.

Education Requirements

• High School Diploma or GED; or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

Physical Demands and Work Experience

• The physical demands described here are representative of those that must be met by any Manager to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• Managers are regularly required to stand for prolonged periods of time, handle products, tools, equipment, paperwork, and communicate effectively with guests, other managers, and team members. The job requires the use of hands to finger, handle, or feel; push, pull, reach with hands and arms; climb or balance; stoop, kneel, or bend; taste or smell; and talk or hear, and inhaling smoke from a wood-burning cooker. Sonnys is a fast paced environment and requires constant human interaction and movement.
• Managers regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds.
• While performing the duties of your job, Managers regularly work with or near moving mechanical parts, may be exposed to wet and/or humid conditions, and are requested to work with cleaning chemicals which can be toxic and/or caustic. Managers may be exposed to temperatures between 0F and 100F. As a Manager, you must have the ability to perform the essential functions of the job for up to a 12-hour shift.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as a detailed list of all responsibilities.

GENERAL MANAGER
SONNY'S/ACGBBQ, LLC
PENSACOLA, FL

Department:  Operations
Reports To:  Area Director
FLSA Status:  Exempt

General Purpose
To provide every guest the warmest and most memorable Sonnys experiences through managing the people that make it happen.

Essential Duties (may include, but not limited to:

• Our managers Execute annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for assigned unit as defined by the current Standard Operating Procedures (SOP) and current operations plan. They also focus on ensuring that our guests get that one of a kind experience that they have come to know and expect at each and every Sonnys location. More specifically General Managers:
  • Lead the process to hire, train and develop, schedule, and evaluate managers and hourly team members in his/her store.
  • Ensure that our restaurants have a professional, welcoming and engaging atmosphere for both guests and team members.
  • Be the point person to address the individual needs and concerns of our managers and team members.
  • Provide clear benchmarks and expectations to hourly team members and managers so that each shift runs smoothly.
  • Oversee and ensure all manager and hourly team members performance is meeting company expectations through constant leadership, follow-up, and communication.
  • Implement progressive discipline process to address performance opportunities.
  • Respond to immediate store needs.
  • Ensure every guest receives exceptional service and a memorable experience.
  • Execute all operations policies, procedures, and programs within the store.
  • Report information to Area Director through plans of action, AORs, goals, etc.
  • Work consistently to ensure all the high priorities identified for his/her store are aligned and consistently focused on.

Qualification Requirements:

• You are passionate about BBQ and love working with people.
• You surround yourself with the best people through team-building know-how!
• You love having a good time, doing the coolest stuff, and making sure those around you have fun too.
• Youre a hard worker who is honest and, well, just plain chooses to do the right thing...always.
• You know how to take charge of a situation and get people to follow your lead.
• You get people the information that they need, when they need it.
• You are a glass-half-full, silver-linings kind of person...this means you have a positive attitude..nice!
• You are full of smiles, and you love to keep people chuckling!
• You are naturally competitive; winning something really makes your day.
• When things go wrong you are the one who makes it right with your quick decisions and problem solving abilities.
• Not only are you so good at multi-tasking that you mark things off your to-do list three at a time, but you dont miss the little details as you go.
• People naturally look up to you, and you dont take that lightly, you love leading people! You do it with finesse!
• You always maintain a professional image and appearance, because you know that you are a dynamic role model! You are always on stage, and your performance depends on you looking like a million bucks!
• You keep your cool when things really start to hit the fan.
• You can be here (or company-held events) when we need you; in other words, you have and can maintain a flexible schedule.
• You can attend and successfully complete any ongoing training or certification programs required by the company, federally, or by the state as it relates to this position. OK, they cant all be fun.

Required Skills and Experience

• At least five years related experience and/or training in the restaurant industry.
• Excellent communication and interpersonal skills.
• Strong time management skills.
• Solid reading, writing, and mathematical skills.
• Proven business knowledge, leadership, and success as a General Manager in the restaurant industry is a necessity for this role.
• String computer skills are needed, including experience with Microsoft Office programs.

Education Requirements

• High School Diploma or GED; or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

Physical Demands and Work Experience

• The physical demands described here are representative of those that must be met by any Manager to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• Managers are regularly required to stand for prolonged periods of time, handle products, tools, equipment, paperwork, and communicate effectively with guests, other managers, and team members. The job requires the use of hands to finger, handle, or feel; push, pull, reach with hands and arms; climb or balance; stoop, kneel, or bend; taste or smell; and talk or hear, and inhaling smoke from a wood-burning cooker. Sonnys is a fast paced environment and requires constant human interaction and movement.
• Managers regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds.
• While performing the duties of your job, Managers regularly work with or near moving mechanical parts, may be exposed to wet and/or humid conditions, and are requested to work with cleaning chemicals which can be toxic and/or caustic. Managers may be exposed to temperatures between 0F and 100F. As a Manager, you must have the ability to perform the essential functions of the job for up to a 12-hour shift.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as a detailed list of all responsibilities.

GENERAL MANAGER
SONNY'S/ACGBBQ, LLC
TIFTON, GA

Department:  Operations
Reports To:  Area Director
FLSA Status:  Exempt

General Purpose
To provide every guest the warmest and most memorable Sonnys experiences through managing the people that make it happen.

Essential Duties (may include, but not limited to:

• Our managers Execute annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for assigned unit as defined by the current Standard Operating Procedures (SOP) and current operations plan. They also focus on ensuring that our guests get that one of a kind experience that they have come to know and expect at each and every Sonnys location. More specifically General Managers:
  • Lead the process to hire, train and develop, schedule, and evaluate managers and hourly team members in his/her store.
  • Ensure that our restaurants have a professional, welcoming and engaging atmosphere for both guests and team members.
  • Be the point person to address the individual needs and concerns of our managers and team members.
  • Provide clear benchmarks and expectations to hourly team members and managers so that each shift runs smoothly.
  • Oversee and ensure all manager and hourly team members performance is meeting company expectations through constant leadership, follow-up, and communication.
  • Implement progressive discipline process to address performance opportunities.
  • Respond to immediate store needs.
  • Ensure every guest receives exceptional service and a memorable experience.
  • Execute all operations policies, procedures, and programs within the store.
  • Report information to Area Director through plans of action, AORs, goals, etc.
  • Work consistently to ensure all the high priorities identified for his/her store are aligned and consistently focused on.

Qualification Requirements:

• You are passionate about BBQ and love working with people.
• You surround yourself with the best people through team-building know-how!
• You love having a good time, doing the coolest stuff, and making sure those around you have fun too.
• Youre a hard worker who is honest and, well, just plain chooses to do the right thing...always.
• You know how to take charge of a situation and get people to follow your lead.
• You get people the information that they need, when they need it.
• You are a glass-half-full, silver-linings kind of person...this means you have a positive attitude..nice!
• You are full of smiles, and you love to keep people chuckling!
• You are naturally competitive; winning something really makes your day.
• When things go wrong you are the one who makes it right with your quick decisions and problem solving abilities.
• Not only are you so good at multi-tasking that you mark things off your to-do list three at a time, but you dont miss the little details as you go.
• People naturally look up to you, and you dont take that lightly, you love leading people! You do it with finesse!
• You always maintain a professional image and appearance, because you know that you are a dynamic role model! You are always on stage, and your performance depends on you looking like a million bucks!
• You keep your cool when things really start to hit the fan.
• You can be here (or company-held events) when we need you; in other words, you have and can maintain a flexible schedule.
• You can attend and successfully complete any ongoing training or certification programs required by the company, federally, or by the state as it relates to this position. OK, they cant all be fun.

Required Skills and Experience

• At least five years related experience and/or training in the restaurant industry.
• Excellent communication and interpersonal skills.
• Strong time management skills.
• Solid reading, writing, and mathematical skills.
• Proven business knowledge, leadership, and success as a General Manager in the restaurant industry is a necessity for this role.
• String computer skills are needed, including experience with Microsoft Office programs.

Education Requirements

• High School Diploma or GED; or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

Physical Demands and Work Experience

• The physical demands described here are representative of those that must be met by any Manager to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• Managers are regularly required to stand for prolonged periods of time, handle products, tools, equipment, paperwork, and communicate effectively with guests, other managers, and team members. The job requires the use of hands to finger, handle, or feel; push, pull, reach with hands and arms; climb or balance; stoop, kneel, or bend; taste or smell; and talk or hear, and inhaling smoke from a wood-burning cooker. Sonnys is a fast paced environment and requires constant human interaction and movement.
• Managers regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds.
• While performing the duties of your job, Managers regularly work with or near moving mechanical parts, may be exposed to wet and/or humid conditions, and are requested to work with cleaning chemicals which can be toxic and/or caustic. Managers may be exposed to temperatures between 0F and 100F. As a Manager, you must have the ability to perform the essential functions of the job for up to a 12-hour shift.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as a detailed list of all responsibilities.

GENERAL MANAGER
SONNY'S/ACGBBQ, LLC
LEXINGTON, KY

Department:  Operations
Reports To:  Area Director
FLSA Status:  Exempt

General Purpose
To provide every guest the warmest and most memorable Sonnys experiences through managing the people that make it happen.

Essential Duties (may include, but not limited to:

• Our managers Execute annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for assigned unit as defined by the current Standard Operating Procedures (SOP) and current operations plan. They also focus on ensuring that our guests get that one of a kind experience that they have come to know and expect at each and every Sonnys location. More specifically General Managers:
  • Lead the process to hire, train and develop, schedule, and evaluate managers and hourly team members in his/her store.
  • Ensure that our restaurants have a professional, welcoming and engaging atmosphere for both guests and team members.
  • Be the point person to address the individual needs and concerns of our managers and team members.
  • Provide clear benchmarks and expectations to hourly team members and managers so that each shift runs smoothly.
  • Oversee and ensure all manager and hourly team members performance is meeting company expectations through constant leadership, follow-up, and communication.
  • Implement progressive discipline process to address performance opportunities.
  • Respond to immediate store needs.
  • Ensure every guest receives exceptional service and a memorable experience.
  • Execute all operations policies, procedures, and programs within the store.
  • Report information to Area Director through plans of action, AORs, goals, etc.
  • Work consistently to ensure all the high priorities identified for his/her store are aligned and consistently focused on.

Qualification Requirements:

• You are passionate about BBQ and love working with people.
• You surround yourself with the best people through team-building know-how!
• You love having a good time, doing the coolest stuff, and making sure those around you have fun too.
• Youre a hard worker who is honest and, well, just plain chooses to do the right thing...always.
• You know how to take charge of a situation and get people to follow your lead.
• You get people the information that they need, when they need it.
• You are a glass-half-full, silver-linings kind of person...this means you have a positive attitude..nice!
• You are full of smiles, and you love to keep people chuckling!
• You are naturally competitive; winning something really makes your day.
• When things go wrong you are the one who makes it right with your quick decisions and problem solving abilities.
• Not only are you so good at multi-tasking that you mark things off your to-do list three at a time, but you dont miss the little details as you go.
• People naturally look up to you, and you dont take that lightly, you love leading people! You do it with finesse!
• You always maintain a professional image and appearance, because you know that you are a dynamic role model! You are always on stage, and your performance depends on you looking like a million bucks!
• You keep your cool when things really start to hit the fan.
• You can be here (or company-held events) when we need you; in other words, you have and can maintain a flexible schedule.
• You can attend and successfully complete any ongoing training or certification programs required by the company, federally, or by the state as it relates to this position. OK, they cant all be fun.

Required Skills and Experience

• At least five years related experience and/or training in the restaurant industry.
• Excellent communication and interpersonal skills.
• Strong time management skills.
• Solid reading, writing, and mathematical skills.
• Proven business knowledge, leadership, and success as a General Manager in the restaurant industry is a necessity for this role.
• String computer skills are needed, including experience with Microsoft Office programs.

Education Requirements

• High School Diploma or GED; or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

Physical Demands and Work Experience

• The physical demands described here are representative of those that must be met by any Manager to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• Managers are regularly required to stand for prolonged periods of time, handle products, tools, equipment, paperwork, and communicate effectively with guests, other managers, and team members. The job requires the use of hands to finger, handle, or feel; push, pull, reach with hands and arms; climb or balance; stoop, kneel, or bend; taste or smell; and talk or hear, and inhaling smoke from a wood-burning cooker. Sonnys is a fast paced environment and requires constant human interaction and movement.
• Managers regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds.
• While performing the duties of your job, Managers regularly work with or near moving mechanical parts, may be exposed to wet and/or humid conditions, and are requested to work with cleaning chemicals which can be toxic and/or caustic. Managers may be exposed to temperatures between 0F and 100F. As a Manager, you must have the ability to perform the essential functions of the job for up to a 12-hour shift.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as a detailed list of all responsibilities.

ASSISTANT MANAGER
SONNY'S/ACGBBQ, LLC
TALLAHASSEE, FL